Reviews

At Kirkwood Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 146 Reviews

Brian L.
05/13/2023
05/13/2023
Great experience with Kirkwood Heating and Air Conditioning! Derrick and Robert installed a new A/C unit for me and did a fantastic job. Professional, knowledgeable, friendly, and willing to answer all my questions. Impressed throughout the entire process.
Would definitely recommend.

David Feldmaier
12/22/2022
12/22/2022
We had issues with our Nest thermostat saying it would take 2+ hours heat on our 2nd floor. We contacted Kirkwood Heating and Air, they were very responsive and able to get us scheduled for a few days out. Dan was very professional and cleaned the dirty sensor and repaired our attic unit. Definitely recommend and will be using them for all HVAC services moving forward

Becky Francis
09/20/2022
09/20/2022
We called to have them fix my fathers almost 60 year old furnace. After trying to fix it and finding parts it was determined it just could not be fixed. They were so nice and professional and worked with us to find a low cost replacement furnace option, since my dad is already 94 and the house is slated to be torn down when he moves out. I cannot say enough good things about how thankful we are to have an honest, caring and professional company help take care of this for my dad. Every one of the 5 different technicians who worked/helped out was so amazing. More than we expected and certainly more than we could have asked for. Highly recommend!!

David Valentine
08/26/2022
Located in Oakland
08/26/2022
Located in Oakland
Kirkwood Heating and AC is a great company! We woke up early this morning and could tell our AC was not working. I called and got their after hours call center, they were very courteous and said someone would call me back around 8 AM which they did. I was told that someone would come by in the afternoon. Fortunately for us Steve showed up around 10:30 AM! Steve is a very nice and knowledgeable young man! It was just the capacitor on the outside unit which is what I thought it might be! Steve diagnosed it and replaced it and was finished quickly! Very much appreciated! Thank you KHAC!!! Also the lady I spoke to at the office was very nice and helpful! Im sorry I dont recall her name.
Service: System Repair

Christeen Lattray
07/21/2022
Located in St Louis
07/21/2022
Located in St Louis
Great service the tech was friendly and came out on an emergency call had my ac back up and running with in about 2 from the time I called they were here with in the hour of my call. Well worth the emergency higher cost. When your a woman in menopause on one of the hottest days so far of the year no ac was not an option. Thank you guys for the fast friendly service.
Service: System Repair

Erin Guenther
07/11/2022
07/11/2022
We've been using Kirkwood Heating & A/C for years now. They're a fantastic company with employees that are kind, on-time, knowledgeable, professional and great communicators. The repairman, Kevin, has been to our house a couple of times. He explains the problem until we understand and does so patiently and kindly. If possible, I'd give this company ten stars!

Clyde C Deffaa
05/14/2022
Located in St Louis
05/14/2022
Located in St Louis
Last night our AC stopped working.....I called Kirkwood AC this morning believing I would have to wait until Monday for repair......I talked to Derek who was on call and within 40 minutes he was at our front door. Derek went to work immediately and diagnosed the problem...he had the part available and within an hour he was finished and the AC was producing again.....but noteworthy was the professionalism of Derek, knowledge and he explained everything he was doing.....this is the first time we used Kirkwood AC and from this experience we will never use anyone else.....Great Job, especially Derek...what a great employee who represents our company well.
Service: System Repair

Brian Schreiber
05/11/2022
05/11/2022
It all starts with a phone call… and a kind voice on the other end. I needed help and Kayla seems to answer every time I call. She sends thoughtful reminders about maintenance, very professional and kind on the phone. Every part of this company has met or exceeded my expectations. Don’t waste your time or money elsewhere.
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