Reviews

Top notch service without a complaint!I called about 2 hours ago with an outside unit fan not working (bad capacitor). Serviceman called me back within minutes, was at my house in less than 20, and under an hour my house is back to feeling cool again. Couldn't have been more professional and helpful. Even answered my dumb questions without laughing. Guess I found my new hvac people! May not have been a cheap call, but WELL WORTH IT!

Prompt, professional, honest, and fair. Had central air replaced in Oct 2025. Had a small problem with drain that backed up and fried the capacitor. They fixed it at no charge under warranty, admitted the mistake and fixed it. They could have easy contrived a reason it failed and charged us. This is how you make a custom for life. Thank you Trenton!

Im a big fan of Kirkwood Heating and Air. They make sure everything you need is handled properly and are great communicators. I have a service contract, which I highly recommend, and wouldnt consider not renewing it. Its absolutely worth it.

Their technician,Steve, was quite courteous and knowledgeable. He took care of our problem in a timely matter. It's always a pleasure dealing with Kirkwood Htg and AC.

So appreciative for the expedited repair service on my A/C unit during the recent record-setting hot temperatures in the St. Louis area. Derrick was very knowledgeable and efficient in diagnosing/repairing the issue. Many Thanks to the friendly and accommodating office Staff who set up the appointments and ensure everything is running smoothly in the field.

Always a great experience

Kirkwood installed our HVAC 2 years ago, and we get regular maintenance from them twice a year. I recently found a lot of moisture on the filter when I removed it to install a new one. I called the office and they were able to send a technician the next day. He analyzed the problem--the unit is in a bathroom/laundry room that is a small space where a lot of humidity is created. Also, I was using inferior filters that were being sucked into the unit and trapping moisture there. He answered all my questions and was very professional. I will be getting a dehumidifier which should solve the problem (and sturdier filters). I was relieved to know that nothing was wrong with the unit itself. Also, the people in the office at Kirkwood are very kind and helpful. I couldn't be happier with the service we are receiving.

Our air conditioner stopped blowing cold air. They came out quickly, fixed the problem, and clearly communicated every step. What I loved most was that even though they gave me a window for service, 8 - 12, they texted to let me know when I was the next customer. The guy even called and told me that I was the next customer, but he was 45 minutes away. Great work, great communication.

Robert recently. provided my routine air conditioning service. Robert is very knowledgeable and he did an excellent inspection to make sure the system is up and ready for those hot humid days. Robert is very kind and courteous and is an asset to the company. I would recommend him for any awards the company provides to recognize outstanding employees.

Our technician arrived right on time. He was very courteous and knowledgeable. He fixed our problem . We are so impressed with the technicians and responsiveness of Kirkwood Heating and Air Conditioning that we signed up for their annual agreement.

Technicians want coordinate with me by a call. Good prices in new equipments a discount for news. No complaints with the cleaning and manteinence

Brandon did an awesome job checking out my a/c system and then updating me on what he was doing and found.

Thanks to the team for a positive experience from start to finish. Each person I interacted with was extremely professional, kind and knowledgeable. I am so grateful to have a trusted team in KHAC- highly recommend!

I received prompt and excellent service today from Kirkwood Heating & AC. Your service rep earns 5 stars for his knowledge and explanations. I will definitely use your services in the Future.

this place is the best, had a problem, they were out within 24 hours, problem solved

Brandon was right on time and very courteous. Identified why our unit was leaking and gave a thorough explanation of our options. We couldnt be happier.

We’ll continue to protect our HVAC with KHAC. The technicians are always on time, courteous, and professional. The office staff is also spot on with their scheduling and communication.

5 Star Professionals Thank You!

Brandon from KHAC serviced our air conditioner and did an exceptional job. He was courteous, professional and caring in his approach to the work. He kept me informed of his findings and did a great job with his work. Thank you Brandon and KHAC!

Kirkwood Heating and Cooling is a very professional company and it’s clear why they’re so well respected in the area. Their service is consistently great - reliable, responsive, and done right the first time. I’d definitely recommend them.

Kirkwood Heating & Air came for the spring tune-up for my AC unit. They encountered a problem caused by someone else. Your guys went the extra mile to get it fixed. This is much appreciated.