Reviews

At Kirkwood Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
189 Reviews

Christine Sporleder
08/15/2025
⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Robert from Kirkwood HVAC! He was incredibly professional and patient, taking the time to explain everything clearly. He even showed me exactly what was wrong, pointing out the broken components so I could understand. Despite having to climb into my hot, cramped attic multiple times, he never complained. At first, there was a lot of discussion about possibly replacing the whole system, but in the end, Robert worked his magic and found a way to repair it—restoring my home to its cooling glory! Robert gets a solid 5 stars from me!
Tom Mitchell
08/11/2025
Located in Chesterfield
If you like excellent communication, on time arrival, quality techs who are expert and professional, and competitive pricing with durable equipment options, these are your people. We've been using them for about a decade. They've serviced our equipment, installed new ACs, furnaces, amd water heaters, and have always provided great value. They like what they do and are respectful. Highly recommend.
Service: New System Installation
Dee Garcia
08/05/2025
Located in Clayton
My AC unit died in 98 degree weather after 19years of faithful service. I met with 4 companies and chose Kirkwood Heat & Air Conditioning! They were informative, thorough, knowledgeable and patient, as I needed to make certain I chose the right company and products. I was never pressured, and they were always quick to answer my calls or texts. The installers, Tyler and Derrick, were competent, professional, friendly and kind. They answered my questions, showed me what I needed to know and set up my new thermostat which is light years easier to use than the free thermostat from Ameren. My home is cool again, and I feel loved and well cared for by my Kirkwood Team!
Service: New System Installation
Craig Anderson
07/18/2025
Located in Saint Louis
Prompt service. Great tech's.
James Brueckman
07/08/2025
Their techs are very professional and efficient. Would highly recommend them for any heating and cooling jobs.they are the best!!!
Lisa Grezlak
07/03/2025
Located in St. Louis
Professional. Kind. Above and beyond listening and explaining. Also, they worked around my extended warranty and costs making it a very harmonious experience. Old school values! Thank you.
Service: System Repair
Jeff Killion
06/20/2025
Located in Kirkwood
Jonathan did an outstanding job today. He was professional, thorough, pleasant, and he answered all of my concerns. He is an asset and a very positive reflection on Kirkwood Heating and Cooling. Thank you Jonathan!
Service: Preventive Maintenance
JOHN RUSSELL
06/12/2025
Located in Crestwood
Robert did a great job. He was happy to answer any questions I had and walked me through the process.
Service: Preventive Maintenance
Deb Smith
05/28/2025
Located in St. Louis
Kirkwood did a great job in moving and installing our new HVAC. They were prompt, courteous, and professional in installing and explaining the system. I would happily recommend them to anyone needing repairs or a new system.
HEAP, ROBERT
05/22/2025
Located in Kirkwood
Service: System Repair
Bren Millner
05/19/2025
Located in Clayton
Derrick, the technician was great. I appreciated his professionalism and efficiency.
Service: System Repair
Karen Bahr
05/07/2025
Located in St. Charles
Service: Preventive Maintenance
Kevin Folkl
05/02/2025
Located in Richmond Heights
The entire staff is extremely knowledgeable, professional, have great attention to detail, and are very customer-focused. We have utilized them for many years now and our overall experience has been wonderful.
Service: New System Installation
Megan Higgins
04/30/2025
Located in VALLEY PARK
We’ve been using Kirkwood Heating and Air Conditioning since purchasing our home, and they’ve consistently exceeded our expectations. Over the years, they’ve handled our bi-annual maintenance, installed a new air conditioner and hot water heater, and most recently, a new furnace. We couldn’t be happier. Their technicians are truly the best—we’ve had plenty of service people in our home for other reasons, and none have compared. Every Kirkwood technician has been courteous, professional, and incredibly knowledgeable. Whether it’s routine maintenance or walking us through new equipment and installations, they’ve made the entire process easy and stress-free. That kind of service really matters when you're making important investments in your home. Highly recommend!
Arthur Smith
04/23/2025
Located in KIRKWOOD
Steve the technician was great. Friendly, professional, efficient. Thanks Ted Smith
CUMMINGS, DAVE
04/14/2025
Located in St. Louis
Kevin was great. Knowledgeable, courteous, and efficient. Answers all my questioned and was thorough. Id highly recommend KHAC.
Joe Betzler
04/11/2025
Located in Kirkwood
Geri McNeilly
04/11/2025
Located in St. Louis
Kevin is very personable, explained how new thermostat works, he is a professional
SHRIPKA, GARY
04/10/2025
Located in St. Louis
Great service. Friendly, knowledgeable service people.
FLICK, TOM
04/10/2025
Located in St. Louis
Frank Arnoldy
04/10/2025
Located in Crestwood
Brad, the tech, was very professional and personable. Answered all my questions and asked if I had any further questions about the equipment. Cleaned and serviced the AC unit and changed the furnace filter. Would highly recommend Kirkwood Heating and AC.
Susan Werner
04/09/2025
Located in Ladue
Service: Preventive Maintenance
Teri Hillen
04/08/2025
Located in Webster Groves
Service: Preventive Maintenance
Stephen Dowell
04/07/2025
Located in St Louis
Donna Frielingsdorf
04/06/2025
Located in St. Louis
A thorough inspection was completed.
Service: Preventive Maintenance
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