Reviews

At Kirkwood Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
248 Reviews

Mike Haller
10/24/2025
I knew I had the right company even before they started. When the electric went out, just when they arrived, they didn't skip a beat. These guys go above and beyond when doing a total install.
David Cummings
10/15/2025
Located in St. Louis
Joshua was awesome! Got here right on time. He was really friendly, knowledgeable, and efficient. He and Tyler were precise with the installation and delivered a clean look both inside and out. Left our house looking just the way it was when they got here but much cooler! Thanks SO much!Dave
Service: New System Installation
Irwin J Neufeld
10/14/2025
Located in Kirkwood
This is the first time I had a service technician from 'Kirkwood Heating and A/C' inspect my heating system prior to the start of the heating season. The technician's name is Robert. He did a very thorough job inspecting my furnace. He explained exactly what he was doing and why. I was very impressed and quite pleased. My furnace is 'A-Okay'.Thank you Robert and Kirkwood Heating and A/C.
Service: Preventive Maintenance
Irwin Neufeld
10/14/2025
Located in Kirkwood
Bruce Backus
10/14/2025
Located in Kirkwood
Josh and team did a great job doing a furnace and air conditioner install in one day, replacing the old system.
Helen Allen
10/10/2025
Located in St Louis
Steve was absolutely wonderful in providing service to my home. He is. very knowledgeable and completed the repair that needed to be done. He is an asset to the company as it is employees that make a business successful. I really appreciated his kindness.
Service: System Repair
Hieu Nguyen
10/02/2025
Located in Brentwood
Great crew of installers. Chris was easy to work with for the sale agreement.
Arnes
10/01/2025
Located in Kirkwood
Kevin the technician that was assigned was on top of communication when he was ahead of schedule and when pulling up. Didn't mind me asking inquisitive questions regarding the situation was super friendly while not looking to upsell me anything only wanting to resolve the situation as best as he could. Within the hour he found the issue and got it corrected at a fair price. Would highly recommend as I've had great experiences with them previously. Kevin ultimately went above and beyond to work around the situation. The company also worked to accommodate my work schedule without afterhour fees be added on which was very much appreciated. Great all around experience!
Mary Banta-Schmitt
09/30/2025
Located in Fenton
From my initial contact with Kirkwood Heating, everything from first point of contact, assessment, quoting and installation was a complete pleasure! The staff and technicians are top notch and did a fantastic job! New customer for life!
Service: New System Installation
Beth H
09/30/2025
Located in St Louis
Kevin was extremely helpful, kind and courteous. Kirkwood Heating was great from the moment I called. They got an appointment scheduled for me right away and the repair was completed quickly. I can’t speak highly enough about my experience with this company and specifically with my service man Kevin.
DIRNBECK, NANCY
09/26/2025
Located in Kirkwood
Kevin did a great job!
Richard Baltz
09/25/2025
Located in Des Peres
Service: New System Installation
Nancy Dirnbeck
09/25/2025
Located in Kirkwood
Frank Arnoldy
09/25/2025
Located in Crestwood
Kevin called to say he was on the way. Always friendly and professional. Completed the fall check and made suggestions. Also, told me about an air scrubber that can be added to the system.
Zach Holtmeier
09/24/2025
Located in Kirkwood
Bought a mini-split in August and a full central system in September. Every KHAC tech who came out was on time, professional, and courteous. Chris Schroeder gave me straight, competitive pricing... I compared multiple bids and KHAC was the clear choice both times. Highly recommend.
Service: New System Installation
John E Mckittrick
09/19/2025
Located in Webster Groves
My blower and heating unit finally went out after thirty years. 1) KH kept it going for that long with there annual maintenance plan and service. 2) after instal of new unit the converter (attached to ac unit outside) went out the next day while I was out of town. They came after hours and fixed for free which would have cost around $300+. Every one of their staff and techs are extremely polite and professional! Also had a friend who lives in another state who works in the industry confirmed the pricing on the unit I purchased and his words “ go with the performance 2, you will get the best bang for you buck with it. It is a great unit and their price compared to ours is competitive.” I will ne continuing to use KH for the next decade and let the next homeowner know how great they are.
Service: New System Installation
Leigh McKittrick
09/19/2025
Located in Webster Groves
Response was prompt and problem was fixed.
Teresa Johnson
09/17/2025
Located in Wildwood
Always helpful and friendly!
Service: Preventive Maintenance
Kimberly Harris
09/16/2025
Great experience with the entire process from start to finish!
Lindsay Shoemaker
09/15/2025
Located in Kirkwood
Service: Preventive Maintenance
TRICIA BROCK
09/12/2025
Located in Ballwin
Kevin was timely, thorough, changed the humidifier pad and patiently answered all my many questions. We have used Kirkwood HVAC for over 30 years and have always been more than happy with them.
Linda B
09/11/2025
Located in Kirkwood
Always a good experience! Thank you Kevin for your thorough attention to the furnace check-up today! This year makes it 30 years that KW Heat & AC has been taking care of the systems in our house, and we appreciate the wonderful quality service that you guys have always provided in every area!!! No small thing!
Dave Cummings
09/11/2025
Located in Crestwood
Chris came out to assess our air conditioner/furnace. He was great. Listed pros and cons of keeping our system vs getting a new one at this point. Very honest and thorough. Great team at Kirkwood HVAC.
PAUL KREIDLER
09/11/2025
Located in Glendale
Great service. Highly reccomend!
Service: Preventive Maintenance
Gary Bokermann
09/08/2025
Located in Kirkwood
Your team of installers and technicians was fantastic! Would recommend to anyone needing HVAC. It is good to see the young men in the business!
Service: New System Installation
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